Embrace Adolescent & Adult Psychology
Embrace Adolescent & Adult Psychology is committed to protecting the privacy, confidentiality and personal information of clients and website visitors.
We manage personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and applicable Victorian privacy and health records legislation.
Collection of Personal Information
We may collect personal information including your name, contact details, date of birth, referral information, medical history, psychological assessment results and other information relevant to providing psychological services.
Information may be collected through website enquiries, appointment bookings, intake forms, consultations and correspondence with other healthcare professionals, where appropriate.
Use of Personal Information
Personal information is collected and used for purposes including:
Confidentiality and Disclosure
All personal and health information is treated confidentially.
Information will not ordinarily be shared with third parties without your consent, except where disclosure is required or authorised by law, or where necessary to respond to a serious threat to health or safety in accordance with applicable legislation.
Where appropriate, information may be shared with referring practitioners or other healthcare providers with your consent.
Storage and Security
Reasonable steps are taken to protect personal and health information against unauthorised access, misuse, loss, modification or disclosure.
Clinical records are maintained using secure practice management systems and retained in accordance with applicable legal and professional requirements.
Telehealth and Electronic Communication
Telehealth consultations and electronic communications may involve the use of secure third-party platforms. Reasonable precautions are taken to protect privacy; however, electronic communication carries inherent security risks.
Website Privacy
When visiting our website, limited technical information may be collected through website hosting services, cookies or analytics tools, where these are enabled.
Information submitted through website enquiry forms will be used to respond to your enquiry and manage relevant administrative requests.
Access and Correction
You may request access to, or correction of, personal information held about you. Requests will be managed in accordance with applicable privacy and health records legislation.
Privacy Concerns
If you have concerns regarding the management of your personal information, please contact Embrace Adolescent & Adult Psychology so your concerns can be reviewed and addressed.
If you are dissatisfied with the response, you may be entitled to raise your concern with the Office of the Australian Information Commissioner or the Victorian Health Complaints Commissioner, as applicable.
Contact
Embrace Adolescent & Adult Psychology
Website: www.embraceaapsychology.com.au
Last updated: October 2026
